Privacy Policy

Account information such as name, email, login details, and business information you provide.

Service usage data such as AI messages, AI Agent/AI Seller configuration, training data, files, activity history, and app connection information.

Technical data such as IP address, browser, device, access time, system logs, and security data needed to operate the service.

Basic billing information such as transaction status, plan, transaction ID, and receipts. Sensitive payment method details are processed by payment providers such as Paddle or related payment gateways.

To provide, operate, and improve LynaX, including AI Agent, AI Seller, website chat widget, app marketplace, and automation features.

To authenticate accounts, manage access, process payments, grant subscriptions/add-ons/credits, and provide customer support.

To analyze performance, troubleshoot issues, protect systems, prevent fraud, and comply with legal obligations.

To send important notices about your account, security, billing, service changes, or policy updates.

You retain ownership of the data, content, documents, products, conversations, and files you provide to LynaX.

We process your data to generate AI responses, configure AI according to your settings, connect business systems, and provide requested functionality.

We do not sell your personal data. Any use of data to improve the service is handled according to applicable settings, agreements, and law.

We may share data with infrastructure, analytics, email, storage, payment, authentication, or integration providers needed to operate LynaX.

When you pay through Paddle, Paddle may process transaction information as Merchant of Record under Paddle's own policies.

We may disclose information when needed to comply with law, protect legal rights, investigate fraud, or respond to lawful requests.

We use appropriate technical and organizational security measures, including access controls, encryption, system monitoring, and incident response processes.

No system is perfectly secure. You should protect your login credentials, manage team permissions carefully, and notify us if you detect a security risk.

We retain data for as long as needed to provide the service, maintain accounts, process transactions, comply with law, and resolve disputes.

When you request account deletion, we will delete or anonymize personal data within a reasonable time unless longer retention is required for legal, security, anti-fraud, or accounting reasons.

Depending on applicable law, you may request access, correction, export, restriction, or deletion of your personal data.

You can manage some data in your account or contact [email protected] for assistance.

LynaX may use cookies or similar technologies to maintain login sessions, secure accounts, remember preferences, and analyze service performance.

You can adjust cookie settings in your browser, but some features may not work if required cookies are disabled.

LynaX is not intended for children under 13. We do not knowingly collect personal data from children under 13. If we discover such data, we will delete it within a reasonable time.

We may update this policy from time to time. For material changes, we will notify you through the website, app, or email.