LynaX

A sales solution built on LynaX

LynaX AI Seller

Bring conversations from connected channels into one place, use business data to respond, and route the right conversations back to your team when needed.

Available in the productOmnichannel inboxCustomer contextFind products from customer imagesHuman handoff

One connected sales workflow

From a message to the next best action

AI Seller connects conversations, customer data, and business tools while keeping people in control.

  1. 01

    Connect

    Bring the chat channels you use into one workspace.

  2. 02

    Understand

    Available on supported plans and channels when image data is connected. A teammate can review the suggested match before responding.

  3. 03

    Respond

    I found relevant information in the business data. Let me show you the closest matches.

  4. 04

    Hand off

    Your team can observe, guide AI, or take over the conversation.

  5. 05

    Measure

    Conversation state, access boundaries, handoff, and usage remain visible to the team operating AI Seller.

Real Seller Hub UI

AI works while your team keeps the full picture

Follow conversations, customer context, and automation state from the same operating surface.

Monitor multiple conversations on one board

Filter by channel and AI Seller, see the latest activity, and open the conversation that needs attention.

Practical applications

One operating system for AI and your sales team

Bring conversations from connected channels into one place, use business data to respond, and route the right conversations back to your team when needed.

Omnichannel inbox and human takeover

Track conversations by channel, state, and AI Seller, then let a person step in when the situation needs human judgment.

Customer profiles and segments

Each thread keeps its source and message history so AI and people can continue with the right context.

Find products from customer images

Available on supported plans and channels when image data is connected. A teammate can review the suggested match before responding.

Conversation and operations reporting

Conversation state, access boundaries, handoff, and usage remain visible to the team operating AI Seller.

Controlled automation

AI supports the sale without taking control away from your team

Data, actions, and reply behavior stay within the boundaries you configure.

Human handoff

Observe, guide AI, or take over a conversation without losing its history.

Customer context

Bring conversations from connected channels into one place, use business data to respond, and route the right conversations back to your team when needed.

Channel policies

Apply the sending rules and response modes required by each connected platform.

Actions through connected apps

Look up or update CRM, product, and order data when the relevant app is connected and authorized.

Team collaboration and access

AI that works with your whole team

Invite the right people into one workspace, assign access by responsibility, and preserve context as work moves between AI and people.

Workspace seats depend on the plan. Active members and unexpired invitations both use a seat.

Explore team collaboration

Invite teammates

Invite people by email to work with the business data, AI, and results available to them.

Access by responsibility

Create roles and choose which areas each person can view or manage.

Share the right resources

Business data, AI Agents, AI Sellers, and the Results library stay shared within granted access.

Continue without losing context

Teammates can continue work or take over a customer conversation while its history stays available.

Conversation channels

Connect the places where customers already message you

Bring supported customer channels into one workspace. Availability and setup requirements vary by platform and account permissions.

Facebook Messenger

Instagram

Zalo OA

Website Chat

WhatsApp Business

Telegram

LINE

Human control stays visible

Automate without losing ownership

Conversation state, access boundaries, handoff, and usage remain visible to the team operating AI Seller.

Approved customer context

Bring conversations from connected channels into one place, use business data to respond, and route the right conversations back to your team when needed.

Human takeover

A teammate can claim a conversation, reply directly, and return it to AI while preserving history.

Policy and usage visibility

Channel policy, delivery status, and AI usage remain available for operational review.

Bring your business tools into the AI workspace

Connect one application, assign only the tools required, and let AI work within the permissions you control.

Explore apps

Bring your first conversation into Seller Hub

Create a workspace, configure AI Seller, and connect the channel that matches how your team sells.

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